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Knowledgebase : Plesk Panel

SYMPTOM: * You have an ASP.net based site which requires MODIFY permissions for the IWPD user * Some feature stopped working on your site, and the Support team corrected the issue, indicating that "permissions for the IWPD user needed to be re...
"There is a bug with the Windows Parallels Plesk Control Panel that can sometimes cause a domain to get added to the BIND service twice. This would prevent the domain from being accessible and would show no DNS records even though the Blacknight Control P...
When you create a new domain or update an existing one in Plesk you receive the following error: "Unable to call SOAP server: (-2147467259) Unspecified error" This error will occur if you have SmarterMail installed on your server and its not prop...
Log files show a running list of every time the site is accessed with information like the operating system, device type, and browser accessing it, files loaded, and how they got there (what search engine, etc.) They can be useful if you're intereste ...
You will need to log into your Chillox control panel by doing the following: * Open up a web browser and navigate to the following URL: https://control.Chillox.net/cp [1] * Enter in your username and password that were sent to you when your hosti...
YOU HAVE CREATED A FTP ACCOUNT THROUGH PLESK CONTROL PANEL, BUT WHEN YOU TRY TO CONNECT YOUR FTP SITE YOU GET THIS ERROR \"_ERROR 530 USER CANNOT LOG IN, HOME DIRECTORY INACCESSIBLE_.\" SERVER CONFIGURATION: * Windows Server 2008 or 2008 R2 * ...
LIST ALL ACTIVE DOMAINS: SELECT name FROM domains WHERE status = '0' LIST ALL SUSPENDED DOMAINS: SELECT name FROM domains WHERE status = '16' LIST ALL EXPIRED (HOSTING) DOMAINS: SELECT name FROM domains WHERE status = '256' LIST ALL DOMAINS WITH ...
In order to upgrade PHP to the needed version (if you would like to have other than shipped with Parallels Plesk) please perform the following steps: * Stop Plesk services ('Control Panel' and all that are included in the 'Plesk Run-Time' section) ...
APPLIES TO: * Parallels Plesk Panel for Windows ANSWER To determine database provider it is necessary to run _regedit.exe _and go to for x86 HKEY_LOCAL_MACHINESOFTWAREPLESKPSA ConfigConfig for x64 HKEY_LOCAL_MACHINESOFTWAREwow6432nodePLESK_PSA...
APPLIES TO: * Parallels Plesk Panel RESOLUTION: This article describes how to install Plesk hotfixes that are provided in KB articles. Please familiarize yourself with the article carefully. To install a Plesk hotfix that has been provided in ...
APPLIES TO: * Parallels Plesk Panel for Windows SYMPTOMS: Check permissions option do nothing. Permissions are not fixed. The following error could appear: _Checking electricsomersaults.ch..._ _ Warning: Can't query SELECT sp.name, sa.in...
APPLIES TO: * Parallels Plesk Panel for Windows * Parallels Plesk Panel 8.2 for Windows * Parallels Plesk Panel 8.1 for Windows SYMPTOMS The following error message is displayed in Plesk File Manager _FileList::init() failed: ls_dir_wrapper(...
When a domain is suspended via Plesk and when you try to unsuspend it, you may sometimes get an error stating. * Warning: The domain is still suspended for the following reason: This user account and user's domain were suspended. * Warning: The d...
Plesk DNS named.conf Issue - Zone file and corresponding record in named.conf are missed for particular domain. SYMPTOMS: Bind DNS server is used. There is no entry in named.conf for some domains, there also no zone file for it in the %plesk_bin%...
By default, your Plesk control panel will not automatically update, however you can choose to automatically install updates, notify you when updates become available, or download updates automatically and notify you when they are ready to be installed....
You need to connect to the server with remote desktop. Once logged in open a terminal window. Start>Run> then type in CMD A black window will appear. You need to change to the Plesk install directory. cd\ %plesk_bin%\ The %plesk_bin% here commonly...
When you try to perform MSSQL Database backup in CHILLOX Control Panel you receive the following error: _Error: Cannot open user default database. Login failed. Login failed for user 'xxxxxxxxxxxxx'._ _Source: .Net SqlClient Data Provider_ SOLUT...
Error: Set default component failed: defpackagemng failed: Loaded Postoffice Configuration Provider (MEAIPO.DLL) Unable to assign port to IP address. Reason: Unknown IP Address: 169.254.16.152 Kindly follow the below given steps to solve this issue : ...
YOU CANNOT CONNECT TO MY PLESK CONTROL PANEL AND RECEIVE THE FOLLOWING ERROR: get_config_string failed: PRODUCT_DATA_D: The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\psapipe PROBLEM CAUSE The Plesk...