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Knowledgebase: Plesk Panel
Check permissions option does not work in Plesk for Windows
Posted by on 23 August 2012 07:42 AM
APPLIES TO:
  • Parallels Plesk Panel for Windows

Symptoms:

Check permissions option do nothing. Permissions are not fixed.

The following error could appear:

Checking electricsomersaults.ch...

  Warning: Can't query SELECT sp.name, sa.install_prefix, sa.htdocs_directory

FROM `siteapppackages` sp, `siteapps` sa, `domains` d WHERE

sa.dom_type='domain' AND sp.id=sa.app_id AND sa.dom_id=d.id AND

d.name='electricsomersaults.ch': MySQLDatabaseProvider error 1054:Unknown

column 'sa.app_id' in 'where clause'

Plesk Reconfigurator has found permissions problems on electricsomersaults.ch,

but was unable to fix the permissions due to the errors shown above.

Total checked: 1.
Without security problems: 0.
With security problems: 1.

Resolution:

Download the following files, 

  1. psaobsolete.dll (place it to the %plesk_bin% folder)
  2. reconfigure_helper.php (place it to the "%plesk_dir%\admin\plib\cu" folder)

Note: Please see how to install Plesk hotfixes properly.

Additional information:

%plesk_dir% is environment variable which points to Plesk installation folder. By default it is C:\Program Files\SWsoft\Plesk

%plesk_bin% is environment variable which points to Plesk binaries folder. By default it is C:\Program Files\SWsoft\Plesk\admin\bin

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