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Knowledgebase: Plesk Panel 9
Database Backup Feature Grayed Out
Posted by on 18 August 2012 02:08 AM

According to the Plesk 9.x documentation there is a feature that allows users to backup databases on their domains.

The problem is that the buttons referred to in the documentation either don't exist or are greyed out as shown in the image below.

To solve this issue follow the steps below:

1- Login to your Plesk Control Panel (usually https://your-ip-adress:8443)

2- At Pesk's Home Page click Database Servers

3- Click SQL Server Name

4- Click Preferences

5- Under Temporay network directory enter the physical destination where you want Plesk to store the database back up files.
Note: "Temporary directory required for backing up and restoring MS SQL databases. The directory must be accessible over network by both the Parallels Plesk Panel server and the MS SQL server."

Leave the Username and Password "empty".

Save the changes. Now you should be able to perform the SQL server database backup.

Feel free to post your comments/questions.

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