Symptoms
Parallels Panel Reconfigurator fails to change backup directory location with the following error:Unable to seeking to end of stream: (5) Access is denied.
at (psaobsolete::DataLocation::Change line 1109)
at psaobsolete.DataLocation.Change(String source, String dest)
at reconfigurator.ChangeLocation.SetRelocateState()
Resolution
To work the issue around it is necessary to move the backup folder to a new location and set the new backup location path in server registry:For example it is required to change the default backup location to D:\Plesk\Backup:
1. Moved C:\Program Files (x86)\Parallels\Plesk\Backup directory to D:\Plesk\Backup;
2. Set HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PLESK\PSA Config\Config\DUMP_D" registry value to "D:\Plesk\Backup"
The example describes solution for default Parallels Panel installation on Windows 2008 x64 server.
The default backup location path and registry might be different on other installations.
Helpful
Not helpful