This article presents an easy method of transferring email from one
server to another, using matching IMAP email accounts in your favorite
local email software. This is important because when you migrate to a
new server, your old emails will not be availa...
The iPhone supports IMAP. IMAP will allow you to retrieve emails and
folders from SmarterMail and leave the emails on the server.
Follow these steps to create a SmarterMail IMAP connection to an
iPhone or iPhone 3G with Firmware 2.0.x:
* On the ...
We recommend the following settings for SmarterMail 4.x and higher.
* Login as the System Admin
* Go to Security
* Go to Anti-Spam Administration and click the Spam Checks tab
We also recommend that when assigning weights to the various ...
Setting up your Standard or Advanced mailbox in Outlook 2007 should
take just a few minutes.
You can connect to your mailbox using either the POP3 or IMAP
protocols. As a rule of thumb it is better to use POP3 if only one
computer accesses your mail...
You can configure your IPhone to connect to your mailbox using
POP/IMAP.
Full details how to set up email on your IPhone can be found on the
Apple website at: http://support.apple.com/kb/HT1385 [1].
STEP 1
If this is the first email account y...
When attempting to send an email, your email client may report one of
the following error messages:
* 550 No such user here
* 503 This mail server requires authentication when attempting to
send to a non-local e-mail address. Please check your ma...
Sometimes, if an email is too large, or has become corrupt your mail
client will be unable to download it from the mailbox. As your mail
client wil attempt to download emails in the order they arrived in the
mailbox, if you have problems with one email...
Webmail allows you access to send/receive emails through any web
browser, and provides all the tools you need to administer and
maintain your mailbox. Using webmail you can do the following:
*
View your emails
*
Reply to and create new emai...
YOU CAN BACK UP THE EMAILS DOWNLOADED ONTO YOUR COMPUTER WITHIN THE
SETTINGS OF YOUR MAIL SOFTWARE. THE EXACT STEPS NEEDED TO BACK UP YOUR
EMAILS WILL DIFFER SLIGHTLY DEPENDING ON WHAT SOFTWARE YOU ARE USING.
THIS ARTICLE WILL EXPLAIN THE PROCESS OF BA...
If you report an email problem to Chillox Technical Support they may
ask you to send them a copy of the offending email's headers. These
contain a log of the email's passage across the Internet from the
sender to the recipient.
This article tells yo...
It is possible to use Chillox SMTP servers to send email from your
web scripts. However to preserve the integrity of our networks, there
are some limitations in place to avoid misuse.
You are responsible for the misuse of any scripts on your websit...
Setting up your Standard or Advanced mailbox in Outlook 2007 should
take just a few minutes.
You can connect to your mailbox using either the POP3 or IMAP
protocols. As a rule of thumb it is better to use POP3 if only one
computer accesses your mail...
Spam is unsolicited email, usually of a commercial nature, which is
mass distributed to newsgroups, multiple mailing lists and
individuals.1 [1]If you are tired of dealing with unsolicited junk
mail clogging your email accounts, follow the steps in th...
Email attachments sent through Chillox SMTP server are limited to a
total of 20MB, for any single email. Any email with attachments in
excess of this limit, will be rejected.
Customers needing to send attachments larger than this, are advised
to com...
Some ISPs block outgoing email that isn't delivered through their own
mail servers. This can help prevent spam but it also stops you from
using your Advanced mailbox's SMTP server.
A quick and easy solution is to change the port that your email
soft...
_Lightweight Directory Access Protocol_ (LDAP), is an internet
protocol used to look up contact information (email addresses) from
LDAP email directories. Many email client applications can be
configured to look up contact information, from such direct...
Spam filters will often check against Realtime BlockLists (RBLs) to
check if the sending IP address is from a legitimate source. If an IP
address has been blocklisted the decision whether to accept your email
for delivery is not based on the content of...
If emails from a web based script are not arriving it is likely that
they are not being sent, or that they are being blocked at the point
of origin. There are a number of things you can check however to
ensure that your script complies with Chillox se...
If your mailbox password is rejected you may see an error message
similar to the following: There was a problem logging onto your
mail server. Your Password was rejected. Account: 'mail.yourdomain',
Server: 'mail.yourdomain, Protocol: POP3, Server ...
The best way to access webmail is to go to the webmail URL. It is just
the domain name with "webmail" appended to the start.
http://webmail.yourdomain.xxx
Spamming from Chillox is strictly FORBIDDEN.
If you would like to report eMail abuse, please send an eMail to:adin
@ Chillox [dot] net
IF YOU ARE CAUGHT SPAMMING OR OTHERWISE ABUSING YOUR EMAIL ACCOUNT
PRIVILEGES, YOUR ACCOUNT WILL BE TERMINATED ...
* Open your Windows DNS Manager. (Start Menu -> Administrative Tools
-> DNS)
* Expand the nodes on your DNS Server and select the target domain
where you will be adding the two DKIM TXT records:
Right-Click the target domain and select "Other New...
OVERVIEW
An electronic mail message consists of two components, the message
header, and the message body, which is the email's content. The
message header contains control information, including, minimally, an
originator's email address and one or mo...
OVERVIEW
The use of the Transport Layer Security (TLS) protocol over SMTP
offers certificate-based authentication and helps provide
security-enhanced data transfers by using symmetric encryption keys.
In symmetric-key encryption (also known as shared...
OVERVIEW
Simple Message Transfer Protocol (SMTP) is an asymmetric response
protocol. This means that it transmits a command, and then waits for a
response before transmitting the next command. The commands that SMTP
uses are words, but the responses ...
OVERVIEW
DomainKeys Identified Mail (DKIM) lets an organization take
responsibility for a message while it is in transit. The organization
is a handler of the message, either as its originator or as an
intermediary. Their reputation is the basis for ...
OVERVIEW
When any mail client or remote server attempts to send email to a
mail server, the mail server will send a response to each command. The
response indicates whether the command was processed correctly or not.
This list is a copy of the Th...
WHAT IS A FEEDBACK LOOP?
A FEEDBACK LOOP (FBL), sometimes called a COMPLAINT FEEDBACK LOOP, is
an inter-organizational form of feedback by which an internet service
provider (ISP) forwards the complaints originating from their users to
the sender's o...
OVERVIEW
The Sender Policy Framework (SPF) is an open standard specifying a
technical method to prevent sender address forgery. More precisely,
the current version of SPF -- called SPFv1 or SPF Classic -- protects
the envelope sender address, which is...
APOSTROPHES - remove any apostrophes (single quotes) or other
non-alphabetic characters from your email account name(s).
VPN - if your system is trying to connect via a VPN network while
you're sending email, you may get this error. Try disconnecting...
This article will explain how you can create an SPF record on your
server using Plesk 11.
If you have not already done so you will need to generate an SPF
record first this can be done at Microsoft's SPF record wizard
[http://www.microsoft.com/mscorp/...
