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Jul 30 |
Posted by Chillox Support on 30 July 2012 03:26 AM
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We will we updating our Plesk Panels with a patch provided by Paralles Inc. This update will change all the passwords of Domain User , FTP Accounts and Email Addresses. The Control Panel Password will remain the same. WHY WE ARE DOING IT? We have received few complains that our clients websites are being infected with Malware, this is due to a security hole in Plesk Panel, details maybe found here http://tinyurl.com/74tcrye Parallels Inc. provided a patch to close this security hole in Plesk Panels http://kb.parallels.com/en/113321 VERY IMPORTANT (Password Change): After updating the Plesk Panels all clients will be required to change their FTP and email account passwords. We understand this may cause frustration but we must have to change the passwords to avoid future hacking, if you require assistance to change the passwords please contact our Support Staff at https://dnnsupport.dnn4less.com/ DOWNTIME FOR YOUR WEBSITE! There will be no downtime for any of your website as a result of this update. If you face any issue with your website please contact us immediately at https://dnnsupport.dnn4less.com/ DOWNTIME FOR CONTROL PANEL! During the updates the Control Panel will not be available for up to 6 hours. To avoid a long downtime we will perform this update server-by-server (one server at a time). If you have multiple websites hosted with us; Its possible that you see the control panel is down for one website while its up for other one. Since we have many servers to update this process may take few days to be completed, we highly appreciate your co-operation in this regard. Sincerely, Keith Galicia | |
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