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Knowledgebase: MailEnable
Cannot create domain: mailmng failed:
Posted by on 02 December 2013 06:51 AM

Cannot create domain: mailmng failed: Loaded Postoffice Configuration Provider (MEAIPO.DLL) MEAOPO.PostOffice.AddPostOffice failed

 
APPLIES TO:
  • Parallels Plesk Panel for Windows

Symptoms

Domain cannot be created with following error reported in Parallels Plesk Panel interface:

Error: Unable to update domain data: Failed mail post-configuration: Can't create mail domain servie: mail_Facade->createDomain() failed: mailmng failed: Loaded Postoffice Configuration Provider (MEAIPO.DLL) MEAOPO.PostOffice.AddPostOffice failed for name domain.tld [domain.tld]

Cause

It may be caused by previously failed attempt to add or remove domain with the same name, which resulted in domain being absent from Parallels Plesk Panel, but MailEnable postoffice exists due to unsuccessful rollback of domain creation/removal.

Resolution

Postoffice should be removed from MailEnable manually.

  1. Open MailEnable control panel using Start → All Programs → Mail Enable → MailEnable Administrator or Start → Run... →mailenable.msc on the server.

  2. Go to Messaging manager → Post Offices and remove/rename postoffice of domain that causes error.

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