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Plesk Error: The user account was not found.
Posted by on 14 September 2012 07:34 AM
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Applies to:
Overview:When you try to change an email address password from a subscription (for example yourdomain.com) you receive an error:
and you cannot change the mail password.
Solution:Login to your Server via RDP Open Command Prompt Login to MySQL Database (usually in %Plesk_admin%\MySQL\bin) Run the following command:
UPDATE smb_users SET ownerId=(SELECT id FROM clients WHERE login='yourdomain.com') WHERE email like '%yourdomain.com';
Replace "yourdomain.com" with your actual domain name. | |
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