Using Outlook Express:
Step 1: Open Outlook Express.
Step 2: Right-click on the appropriate email and select the Properties option from the menu that appears.
Step 3: Click on the Details tab. The email's headers are shown in a scrollable box called Internet Headers.
Step 4: Highlight all of the header text in the box, and press Ctrl-C to copy the text onto the clipboard.
You can now paste the header text into the body of an email and send it to Chilloxs Technical Support.
Using Outlook:
Step 1: Open Outlook.
Step 2: Right-click on the appropriate email and select the Options item from the menu that appears. The email's headers are shown in a scrollable box called Internet Headers.
Step 3: Highlight all of the header text in the box, and press Ctrl-C to copy the text onto the clipboard.
You can now paste the header text into the body of an email and send it to Chilloxs Technical Support.
Using Thunderbird:
Step 1: Open Thunderbird
Step 2: Highlight the email you would like to view the header information for.
Step 3: Click View in the menu bar then select message source from the drop down menu.
Step 4: A new window will open with the header information shown in plain text.
You can now paste the header text into the body of an email and send it to Chilloxs Technical Support.
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