The following instructions are provided for customers who have an SMTP Relay Account. If you do not have an account and would like more information, please contact our Sales Staff.

Special Notes

1. Backup or take note of our current configuration before making any changes.
2. These instructions assume your eMail server / account has already been setup and is collecting email correctly.
3. Do not change your incoming email settings.

Basic Instructions

1. Select "Settings" from the Home Page.
   
2. Scroll down and select "Mail, Contacts, Calendars".
   
3. Select the eMail account to modify.
   
4. Scroll down to "Outgoing Mail Server" and click "SMTP".
   
5. Click on the "Primary Server".
   
6. Make sure the slider is "On" and enter the the following:
   • Under "Host Name" enter the name of the Smart Host provided in your welcome letter.
   • Enter your "User Name" and "Password" also provided in your welcome letter. 
7. Be sure to turn OFF "Use SSL" 
8. Click on "Authentication" and select "Password" then go back to the previous screen.
9. Under "Server Port" enter 25
   Note: If your ISP blocks outbound port 25, you can use our alternate port by specifying "2525".
   
10. Go back until you get back to the mail "Settings" page.
    
11. Your Done!