We are now live at our new website http://www.chillox.net
Following are changes took place in CHILLOX web hosting services.
CONTROL PANEL: The new URL for Control Panel is https://Control.Chillox.net/cp the old URL has been disabled.
SUPPORT: New Support website can be visited at https://Support.Chillox.net please login to the Control Panel to submit a Sales, Support or Billing Ticket.
IMPORTANT:
- All support issues and billing questions require to submit a support ticket unless the issue is 911 Priority. If you contact us via Online Chat or Telephone call we will ask you to submit a ticket. This will give us the ability to track all client's support issues and provide the support on first-come-first basis.
- To submit a ticket all clients are now required to login to the Control Panel.
- Old (DNN4Less Support site) will stay online until end of this year. Clients may login and check their old tickets.
- New ticket submission has been disabled in Old Support site.
- Please DO NOT re-open a ticket in the old Support site as that will not be monitored.
DNS (Name Servers) Old DNN4Less Name Servers will stay the same, for new domains and accounts Name Servers will be NS1.CHILLOX.NET and NS2.CHILLOX.NET
DEDICATED SMTP EMAIL ACCOUNTS: There is no change in DNN4Less SMTP Relay service; all clients will be able to continue using relay.DNN4Less.com for their SMTP Service.
If you have any question please do no hesitate to submit a ticket.
Keith Galicia Assistant Support Supervisor CHILLOX
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